Booking & Cleaning Policy

Booking policy

  • Bookings have to be paid within 24 hours. Please use the indicated money transfer option(s) in the email booking confirmation
  • Check-In time is from 4.30pm to 10.30pm and check-out time is from 5am to 11.30am
  • Guests can cancel the booking for a fee of 10€ up until 30 days before arrival. Guests will be charged the total price of the reservation if they cancel the booking 29 or less days before arrival.
  • Smoking is generally prohibited inside
  • NO pets allowed in the Girasole, Papaveri, Tulipani and Calle rooms
  • Pets are allowed in the Triple Room Asia, in the Studio Apartment Alcova and in the Villa Apartment Artemide. Pets pay 10€ per night .
  • Breakfast is served from 8.30am to 10.30am
  • Breakfast is included in the room price in the Girasole, Papaveri, Tulipani, Calle and Asia rooms
  • Breakfast is NOT included in the Studio Apartment Alcova and in the Villa Apartment Artemide. Please book your breakfast on the booking form
  • Dinner is served from 7.30pm to 10.30pm
  • A Babycot can be added to the Triple Room Asia, the Studio Apartment Alcova and to the Villa Apartment Artemide at a cost of 15€ per night
  • When staying a week or longer a security deposit has to be paid upon arrival. The security deposit is 50€ for the Girasole, Papaveri, Tulipani, Calle and Asia rooms, 100€ for the Studio Apartment Alcova and 150€ for the Villa Apartment Artemide

Cleaning policy

  • Daily cleaning is provided in the Girasole, Papaveri, Tulipani, Calle rooms and the Triple Room Asia
  • Towels are changed every three days
  • Bed linens are changed every week if staying a week or longer